About Tower Ltd | ASX:TWR
Tower is one of the largest general insurers in New Zealand and the Pacific islands.
Its strategy is to be the best direct insurer in its chosen markets differentiated through digital and data, fairness and transparency, and by caring for customers in everything they do.
Underpinned by four strategic pillars; leading customer experience, operationally efficient and effective, high performing culture and resilience, Tower’s vision to deliver beautifully simple and rewarding experiences that their people and customers rave about.
Tower has more than 300,000 customers across New Zealand and five Pacific island countries, who are serviced via a best-in-class digital offering. More than 50% of customer transactions are completed online, this includes via My Tower, the insurer’s signature, self-service, digital platform.
Tower was the first insurer in New Zealand to introduce risk-based pricing, which assists the business to select the right risks at the right price, while helping to inform communities about the risks their homes face.
Alongside its digital-first approach, Tower’s partnerships arm works to drive policy sales, growth and access to a broader range of customers. Partners include Trade Me, TSB Bank and Kiwibank.
Its strategy is to be the best direct insurer in its chosen markets differentiated through digital and data, fairness and transparency, and by caring for customers in everything they do.
Underpinned by four strategic pillars; leading customer experience, operationally efficient and effective, high performing culture and resilience, Tower’s vision to deliver beautifully simple and rewarding experiences that their people and customers rave about.
Tower has more than 300,000 customers across New Zealand and five Pacific island countries, who are serviced via a best-in-class digital offering. More than 50% of customer transactions are completed online, this includes via My Tower, the insurer’s signature, self-service, digital platform.
Tower was the first insurer in New Zealand to introduce risk-based pricing, which assists the business to select the right risks at the right price, while helping to inform communities about the risks their homes face.
Alongside its digital-first approach, Tower’s partnerships arm works to drive policy sales, growth and access to a broader range of customers. Partners include Trade Me, TSB Bank and Kiwibank.